Roll of the Dice

Have you ever taken a trip to Vegas? the cards you draw or the dice you roll are still a key component of deciding if you win or lose, but you put the odds a little more in your favor. You’ll have an idea of when to walk away – when it’s okay to take a chance, but you won’t totally lose the game because you’ve allotted yourself so much to gamble with. Having a business can be looked at in much the same way

Synchronize Your Business with Your Money Mindset

For the majority of business owners, I have found two common correlations between a company’s growth and the owner’s money mindset when it happens. The first situation came to mind when... ...You want to get into the proper money mindset early on so that when you do hit the roadblocks or plateaus you’ll have the confidence, energy and strategies in place to deal with them head on and grow your venture to new levels.

To Ban or Not to Ban

We grew up in a world where the motto is “the customer is always right”, but to what end? In more recent years society has also been discouraging hostile work environments. Within the last few months Uber released a statement that they intend on banning low-rated customers. Where do you stand – ban or not ban? One might also ask it as customers or employees - which comes first?

IT’S ABOUT PLANTING THE RIGHT SEEDS

Part of building a profitable company with sustainable growth means being more cost conscious. Wait – DON’T STOP READING….I’m not talking about cutting costs! I’m talking about being more aware of how your costs are effecting the bottom line and the top line. Here are a couple of examples:

How Does Your Process Effect Your Customer Experience?

When we think of creating processes within our business we tend to think in terms of cost and efficiency, but have you ever stopped to consider the effect your processes may have on your customers? Not too long ago my son’s electronic car key broke; I thought the quickest way to fix or replace it was to go directly to the car dealer. Yes, I knew it would be more expensive, but I was thinking more from the convenience and timeliness at this point.